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Pipeline SCADA Control Room Management Regulations and Point-to-Point Verification

Introduction

US, and Canadian, pipeline operators that operate pipelines in the US, must comply with the regulatory requirements for Control Room Management (CRM) in CFR 49 192.631 & 195.446. The CRM rule created many challenges for pipeline operators and the industry has responded to meet the regulations and provide for safer operation of pipelines from their control rooms. One of the more challenging aspects of compliance with the regulations is the point-to-point verification requirement. Ongoing efforts continue to provide solutions that make compliance easier and more efficient for current systems in the field today.

Point-to-Point Verification Rule

The original proposed CRM rule recommended a complete point-to-point verification of all points in the SCADA system. Due to concerns raised by many pipeline operators that this process was too onerous, overly expensive, and could take years to finish, if ever, the final rule was adjusted to require point-to-point verification only when field equipment is added or moved and when other changes that affect pipeline safety are made to field equipment or SCADA displays. This created the need for operators to analyse their SCADA points to determine which points where safety related.

Canadian Regulations

In Canada, the Canadian Energy Pipeline Association (CEPA) has ‘levels’ of certification which are recognized in the industry. For example, to maintain higher levels of CEPA compliance, all points on a pipeline not only have to be commissioned during times of change (creation, modification), but have to be subjected to periodic (quarterly, annually) commissioning in order for the system to be in ‘compliance.’

Triggers for a Point-to-Point Verification

Changes to instrumentation, configuration of telemetry points, programming of PLC/RTUs, changes to piping, or updates/upgrades of a SCADA system will trigger point-to-point verification for compliance.  Changes to field equipment (like a Motor Operated Valve “MOV”) require testing of all commands and readings for that piece of equipment (e.g. open/close commands and indications, hand/off/auto, etc.). This would also include changes to calculated (software generated) points that are safety-related, for example:

What about a SCADA HMI Change?

One challenge pipeline operators face is that if changes are made to a SCADA display only with no change to field equipment, PHMSA still requires a point-to-point verification between the SCADA display and related field equipment. In this case, verification must ensure that no unintended errors have occurred during changes in SCADA displays. Procedures may be different from a full end-to-end check as no change has taken place in the field

Verification Logistics

The point-to-point verification requirement has evolved into a major wok flow process that requires a coordinated effort of a number of key pipeline personnel including, Project Managers, Project Engineers, SCADA Administrators, PLC/RTU Programmers, Field Operators, Construction Crew, Control Room Operators and Managers, and auxiliary critical software support personnel like Leak Detection software.

Typical Verification Testing

The impact of point-to-point verification on SCADA operations needs to be highly managed. Below is a list of typical verification/commissioning testing:   

Documentation/Providing Evidence

In addition to internal procedures and check-sheet/logs, evidence must confirm that the input or output of each field instrument is accurately and reliably reflected in the SCADA information presented to the controller.  Pipeline operators must document the field parameters, as measured in the field, and the corresponding SCADA display information, to record that the SCADA information displays accurately reflect field measurements. 

The date and names of individuals involved in the verification should also be recorded as a means to help demonstrate thoroughness and authenticity.  Alarm set-point values should also be checked at the same time.   Providing the reason for verification such as Initial Verification, SCADA HMI Change, Expired Verification, and Programming Change, can complement the engineering data collected.

Summary

By establishing and maintaining company’s Standards and Testing Procedures, the SCADA system benefits in the following ways:

Dexcent is Ready to Discuss Your SCADA System Compliance Needs

Dexcent, with its rich Control Systems and SCADA experience, and deep understanding of the regulations required for compliance, would be pleased to discuss your SCADA system needs and issues related to point-to-point verification and commissioning.  Using its technology, tools, and experienced technical personnel, Dexcent can help with your needs on this and other regulatory compliance challenges.

If interested, please complete our contact form, email our team at sales@dexcent.com, or call us directly at (780) 482 – 4100.  Please visit us at https://www.dexcent.com/

About Dexcent

Founded in 2006, Dexcent Inc. is an engineering consulting and industrial automation company that provides a range of specialized solutions for clients in a variety of industries throughout the world. Our professionals have modernized IT and OT engineering methodologies into comprehensive solutions, specializing in information analytics, cyber security, infrastructure, and control systems engineering. As such, we pride ourselves on truly transforming industrial operations to optimize business performance and deliver bottom-line results.

Sarah Burghardt

CPHR President

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Sarah Burghardt is the President of Dexcent, responsible for the day-to-day leadership of the organization, enabling strong execution across teams and delivering exceptional value to customers. With a track record of building high-performing teams and strengthening delivery capability, she has been an integral part of Dexcent’s growth and evolution. Sarah is known for a leadership style grounded in authenticity, clarity, and collaboration, consistently embodying Dexcent’s core values of Integrity, Care, and Excellence. She brings experience spanning executive leadership, consulting, and business operations, helping organizations align people and priorities to achieve meaningful outcomes. 

Andrew Capper

Vice President of Industrial Digital Transformation

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Andrew Capper is Vice President of Industrial Digital Transformation at Dexcent, helping industrial organizations improve data-driven decision-making by optimizing the data journey, reuniting siloed information, and delivering a trustworthy version of the truth.

With more than 25 years of experience, he is known as a results-driven leader who delivers on commitments and tackles complex information management challenges with a practical, human-centric approach. His work spans digital transformation strategy and roadmaps, governance, digital maturity assessments, and performance measurement through clear KPIs and metrics. Andrew is a NAIT graduate with training in Instrumentation Engineering Technology and Security Systems, and he brings a strong focus on safer, more effective operations from data producers through to data consumers

Nader Asgharinia

MP, P.Eng.

Vice President of Enterprise SCADA & Advanced Applications.

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Nader Asgharinia, PMP, P.Eng., is Vice President of Enterprise SCADA & Advanced Applications at Dexcent, leading the delivery of complex, mission-critical solutions with a clear focus on client experience and operational excellence. With more than 30 years in business execution and over 25 years managing multi-million-dollar programs for mission-critical and SCADA systems, he brings a pragmatic, delivery-at-scale approach to every engagement. Nader is recognized for building high-performing teams, driving disciplined portfolio execution, and delivering measurable business outcomes, including significant growth in program portfolios and team capacity over time. He holds a B.Sc.(Hons.) in Electrical and Electronics Engineering from the University of Newcastle-Upon-Type in the UK, a B.Sc. in Computer Science from the University of Calgary, completed Georgetown University’s Director’s Program, is a Professional Engineer in Alberta, and a Project Management Professional.

Gerrit Nel

CISSP, CISM – Vice President of OT Infrastructure and Cyber Security Services

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Tobias (Gerrit) Nel, CISSP, CISM, is Vice President of OT Infrastructure and Cyber Security Services at Dexcent, leading the development and delivery of practical services and solutions that integrate, complement, or replace OT infrastructure and protect OT assets from cyber threats. He is known for building resilient security frameworks, governance processes, and integrated solutions that reduce risk and support compliance across diverse industries. Gerrit has over 40 years of relevant IT/OT experience and has built and delivered highly skilled and high-performance delivery teams. His strengths include Cyber Security roadmaps, security architecture, incident response, and alignment to standards such as IEC 62443, NIST, and NERC CIP. Furthermore, he has deep foundational technical experience in Networking and OT infrastructure systems architectures that he leverages in building and leading successful delivery teams. Gerrit holds a B.Sc. in Computer Science from the University of Johannesburg and brings deep cross-sector experience supporting clients in oil and gas, mining, chemical, healthcare, financial, and government environments.

Jaydeep Deshpande

P.Eng. – Chief Strategy Officer (CSO)

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Jaydeep Deshpande, P.Eng., is Chief Strategy Officer at Dexcent, where he helps shape the company’s future by connecting strategy, innovation, and execution. Having led Dexcent as President for six years, he combines 28 years of experience with a deep understanding of what it takes to scale a business while staying true to its culture and purpose.
 
Known for his people-first leadership and ability to navigate complex transformation, Jaydeep plays a central role in advancing Dexcent’s strategic priorities, strengthening key relationships, and unlocking new growth opportunities. He brings a disciplined yet human approach to change, aligning teams, accelerating growth, and ensuring the organization evolves with clarity and intent. He is passionate about building strong teams, fostering a culture grounded in integrity, care, and excellence, and positioning Dexcent to create lasting value for its customers, people, and partners.
 
He holds a Bachelor of Science in Engineering from the University of Alberta, is a Prosci Certified Change Practitioner and a Project Management Professional (PMP), and completed the CMA Accelerated Accounting Program, complemented with more than 20 years of financial management expertise.

Karim Amarshi

Chairman of the Board

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Karim Amarshi is Chair of Dexcent’s Board of Directors, providing governance leadership and strategic oversight to support the company’s long-term strategy and executive team. With nearly 40 years as an entrepreneur and owner-operator, he is recognized for building high-performance organizations and forging strategic alliances across Information Technology, government, health care, education, and energy. He is the former co-owner and Chief Executive Officer of one of Canada’s leading enterprise Information Technology solution providers, where he led the organization through three successful mergers and helped scale long-term client and vendor partnerships. Karim remains active across a diverse business portfolio, serving as a founding principal, officer, and advisor to organizations spanning Information Technology, hospitality, manufacturing, retail, and real estate in Canada and internationally.

Yasmin Jivraj

FCIPS, I.S.P. | Board Member

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Yasmin Jivraj, FCIPS, I.S.P., is a Board Member at Dexcent, providing executive guidance and strategic oversight to support corporate management and long-term business direction. Over a 35-year career, she has held senior leadership roles across private, public, and non-profit organizations, with a track record of building operating foundations and driving profitable growth. Following a 15-year tenure as a co-owner and President of one of Canada’s leading strategic Information Technology solution providers, she expanded her governance leadership through active board service in post-secondary education and community-focused organizations. She is recognized for decisive, purpose-led leadership, clear communication, and deep expertise in technology, business models, and methodologies that help enterprise organizations advance digital transformation.

Nadir Jivraj

CEO, Board Member

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As Chief Executive Officer, Nadir is accountable for providing overall leadership and Dexcent’s Industrial operational performance. Nadir has been involved as an executive sponsor with Oil & Gas and Mining companies for over 35 years, and through the years has developed a strong working relationship with the Executive leadership team of many Fortune 500 companies.

Nadir is known for recognizing value and superior investment opportunities in the technology services sector. His pursuit of highly prospective technology companies around the world has resulted in numerous company start-ups. Prior to starting Dexcent, Nadir had led companies through highly profitable business transactions, including the merger of Atlas Systems Group with CompCanada (later renamed Acrodex) in 2000 and later as Chairman of the Board of Axcend Pvt – an engineering solutions provider – based in Bangalore, India from 2004 – 2014. Acrodex and Axcend were sold in 2015