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Change Isn’t the Problem.
Poor Change Management Is.

Digital transformation doesn’t fail because of bad technology. It fails when people resist, leadership is misaligned, and no one owns the change. Dexcent helps industrial teams lead change that lasts.

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According to Prosci,

Up to 70% of change efforts fail to meet their objectives.

Source: Beyond the Checkbox – Dexcent eBook

Change Fails Before It Starts

In industrial operations, change programs often fail before implementation even starts. Not because the tech doesn’t work, but because the people who need to adopt it aren’t aligned, engaged, or informed.

Operators resist. Leaders send mixed messages. Teams hesitate. Without a structured approach, timelines slip, trust erodes, and progress stalls.

We Don’t Treat Change as a Soft Skill

Dexcent’s Change Management solution is purpose-built for high-risk, high-complexity environments. It helps industrial organizations overcome resistance, secure leadership alignment, and embed lasting change before, during, and after rollout.

What sets it apart:

  • Designed for operational realities
  • Grounded in behavioural science and field-proven methods
  • Built to scale across leadership, engineering, and frontline teams
  • Integrated with business, IT, and engineering initiatives

We don’t treat change management as a soft skill. It’s a strategic discipline and a critical success factor in every digital transformation.

Where You Go From Here

Change doesn’t succeed in one step. It takes a process, a sequence of insights, actions, and sustained effort. Explore how Dexcent supports your team every step of the way. Click a box to learn more.

Why Change Efforts Fail

Technology Doesn’t Fail. People Do.

Rethink Change

See why timing and integration matter

Our Framework

Learn how structure helps prevent failure

Leadership’s Role

See how alignment at the top drives adoption

Overcoming Resistance

Understand the signals of friction

Make Change Stick

Learn how to prevent backsliding

Readiness Assessment

Spot issues before they stall your plan

Why Change Efforts Fail

Technology Doesn’t Fail. People Do.

Rethink Change

See why timing and integration matter

Our Framework

Learn how structure helps prevent failure

Leadership’s Role

See how alignment at the top drives adoption

Overcoming Resistance

Understand the signals of friction

Make Change Stick

Learn how to prevent backsliding

Readiness Assessment

Spot issues before they stall your plan

FREE download!

Change Management eBook

Not sure why change efforts stall—or why they don’t stick? This short guide helps you:

  • Identify the real reasons change fails in industrial environments.
  • Apply a structured, people-first framework to support transformation.
  • Avoid costly missteps with insight from real operational challenges.
Get the Ebooklet

Get the Full Picture of Change Readiness

Dexcent helps you lead change with confidence. Let’s talk about where your team stands and what support you need to make change last.

Talk to a Change Management Advisor

Andrew Capper

Vice President of Industrial Digital Transformation

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Andrew Capper is Vice President of Industrial Digital Transformation at Dexcent, helping industrial organizations improve data-driven decision-making by optimizing the data journey, reuniting siloed information, and delivering a trustworthy version of the truth.

With more than 25 years of experience, he is known as a results-driven leader who delivers on commitments and tackles complex information management challenges with a practical, human-centric approach. His work spans digital transformation strategy and roadmaps, governance, digital maturity assessments, and performance measurement through clear KPIs and metrics. Andrew is a NAIT graduate with training in Instrumentation Engineering Technology and Security Systems, and he brings a strong focus on safer, more effective operations from data producers through to data consumers

Nader Asgharinia

MP, P.Eng.

Vice President of Enterprise SCADA & Advanced Applications.

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Nader Asgharinia, PMP, P.Eng., is Vice President of Enterprise SCADA & Advanced Applications at Dexcent, leading the delivery of complex, mission-critical solutions with a clear focus on client experience and operational excellence. With more than 30 years in business execution and over 25 years managing multi-million-dollar programs for mission-critical and SCADA systems, he brings a pragmatic, delivery-at-scale approach to every engagement. Nader is recognized for building high-performing teams, driving disciplined portfolio execution, and delivering measurable business outcomes, including significant growth in program portfolios and team capacity over time. He holds a B.Sc.(Hons.) in Electrical and Electronics Engineering from the University of Newcastle-Upon-Type in the UK, a B.Sc. in Computer Science from the University of Calgary, completed Georgetown University’s Director’s Program, is a Professional Engineer in Alberta, and a Project Management Professional.

Gerrit Nel

CISSP, CISM – Vice President of OT Infrastructure and Cyber Security Services

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Tobias (Gerrit) Nel, CISSP, CISM, is Vice President of OT Infrastructure and Cyber Security Services at Dexcent, leading the development and delivery of practical services and solutions that integrate, complement, or replace OT infrastructure and protect OT assets from cyber threats. He is known for building resilient security frameworks, governance processes, and integrated solutions that reduce risk and support compliance across diverse industries. Gerrit has over 40 years of relevant IT/OT experience and has built and delivered highly skilled and high-performance delivery teams. His strengths include Cyber Security roadmaps, security architecture, incident response, and alignment to standards such as IEC 62443, NIST, and NERC CIP. Furthermore, he has deep foundational technical experience in Networking and OT infrastructure systems architectures that he leverages in building and leading successful delivery teams. Gerrit holds a B.Sc. in Computer Science from the University of Johannesburg and brings deep cross-sector experience supporting clients in oil and gas, mining, chemical, healthcare, financial, and government environments.

Jaydeep Deshpande

P.Eng. – President

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Jaydeep Deshpande, P.Eng., is a seasoned and decisive executive with over 25 years of experience driving operational excellence, profitability, and market growth in national and multinational organizations. As President, he is recognized for his strategic leadership, disciplined execution, and ability to lead organizations through change. Jaydeep is passionate about developing people, building strong leadership teams, and fostering a positive, performance-driven culture. His expertise spans strategic planning, business diversification, financial management, and organizational transformation, with a consistent focus on delivering growth-oriented, profitable results. He holds a Bachelor of Chemical Engineering from the University of Alberta, is a Prosci Certified Change Practitioner and Project Management Professional (PMP), and has completed the CMA Accelerated Accounting Program, bringing deep financial and strategic insight to executive decision-making.

Karim Amarshi

Chairman of the Board

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Karim Amarshi is Chair of Dexcent’s Board of Directors, providing governance leadership and strategic oversight to support the company’s long-term strategy and executive team. With nearly 40 years as an entrepreneur and owner-operator, he is recognized for building high-performance organizations and forging strategic alliances across Information Technology, government, health care, education, and energy. He is the former co-owner and Chief Executive Officer of one of Canada’s leading enterprise Information Technology solution providers, where he led the organization through three successful mergers and helped scale long-term client and vendor partnerships. Karim remains active across a diverse business portfolio, serving as a founding principal, officer, and advisor to organizations spanning Information Technology, hospitality, manufacturing, retail, and real estate in Canada and internationally.

Yasmin Jivraj

FCIPS, I.S.P. | Board Member

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Yasmin Jivraj, FCIPS, I.S.P., is a Board Member at Dexcent, providing executive guidance and strategic oversight to support corporate management and long-term business direction. Over a 35-year career, she has held senior leadership roles across private, public, and non-profit organizations, with a track record of building operating foundations and driving profitable growth. Following a 15-year tenure as a co-owner and President of one of Canada’s leading strategic Information Technology solution providers, she expanded her governance leadership through active board service in post-secondary education and community-focused organizations. She is recognized for decisive, purpose-led leadership, clear communication, and deep expertise in technology, business models, and methodologies that help enterprise organizations advance digital transformation.

Nadir Jivraj

CEO, Board Member

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As Chief Executive Officer, Nadir is accountable for providing overall leadership and Dexcent’s Industrial operational performance. Nadir has been involved as an executive sponsor with Oil & Gas and Mining companies for over 35 years, and through the years has developed a strong working relationship with the Executive leadership team of many Fortune 500 companies.

Nadir is known for recognizing value and superior investment opportunities in the technology services sector. His pursuit of highly prospective technology companies around the world has resulted in numerous company start-ups. Prior to starting Dexcent, Nadir had led companies through highly profitable business transactions, including the merger of Atlas Systems Group with CompCanada (later renamed Acrodex) in 2000 and later as Chairman of the Board of Axcend Pvt – an engineering solutions provider – based in Bangalore, India from 2004 – 2014. Acrodex and Axcend were sold in 2015