Patching Doesn’t Have to Be a Burden in OT Environments
Dexcent’s ICS Patching-as-a-Service brings structure, safety, and sustainability to patching cycles…without disrupting operations.
Why OT Patching Often Fails And What It’s Costing You
Unpatched vulnerabilities accumulating
Overwhelmed internal teams
Complex SCADA vendor dependencies
Delayed patch windows and non-compliance
Patching is critical, but traditional IT playbooks don’t work in OT. The cost of inaction is rising.
Why OT Patching Often Fails And What It’s Costing You
Unpatched vulnerabilities accumulating
Overwhelmed internal teams
Complex SCADA vendor dependencies
Delayed patch windows and non-compliance
Patching is critical, but traditional IT playbooks don’t work in OT. The cost of inaction is rising.
How Dexcent Helps You Patch Without the Pain
Structured Patch Cycles:
Aligned to your change control process, not imposed over it.
Vendor Coordination:
We work directly with SCADA vendors for patch approvals.
Validated Deployments:
Patches are tested and verified before they hit production.
Operationally-Aligned Planning:
Maintenance windows respected, documentation streamlined.
Structured Patch Cycles:
Aligned to your change control process, not imposed over it.
Vendor Coordination:
We work directly with SCADA vendors for patch approvals.
Validated Deployments:
Patches are tested and verified before they hit production.
Operationally-Aligned Planning:
Maintenance windows respected, documentation streamlined.
Trusted by North America’s Leading Oil & Gas Operators
Real results, real resilience.
Case Study 1: Canadian Pipeline Operator
Case Study 2: North American Pipeline Client
What’s Included in Dexcent’s ICS Patching-as-a-Service
Core Capabilities
Operational Support
Frequently Asked Questions
Dexcent specializes in industrial environments (SCADA, DCS, and critical infrastructure), not just traditional IT. Our services are built around OT realities like vendor coordination, strict change controls, and minimizing downtime. We bring an OT-native, compliance-aligned approach to patching that IT-focused vendors simply can’t replicate.
We follow a structured, phased approach starting in non-production domains. Each patch is tested, validated, and only rolled out to production systems once certified safe. We also coordinate with your change control team and OEM vendors to ensure minimal operational disruption.
No. Our service leverages existing client tools where possible or operates agentlessly. If automation tools like MECM are available, we will integrate. If not, we provide manual or semi-automated support tailored to your environment’s capabilities.
Our service covers Microsoft Windows-based OT assets, including SCADA servers, HMIs, engineering workstations, and domain controllers. It also includes select application updates and antivirus definitions. Network and firmware updates are excluded unless scoped separately.
We typically run biannual or quarterly patch cycles, depending on your regulatory requirements and operational needs. Each cycle includes planning, testing, deployment, validation, and post-cycle reporting.
Dexcent engages directly with SCADA vendors during planning and validation. We document certified patches, track approval timelines, and integrate vendor sign-off into your change control processes, ensuring every patch is aligned with OEM guidance.
Let’s Build a Safer, More Predictable Patch Process Together
No pressure. No obligation. Just a chance to reduce complexity and reclaim control over patching.
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