And what industrial leaders can do about it
Get the free eBook: Beyond the Checkbox – Why Digital Transformations Fail Without Real Change Management
And what industrial leaders can do about it
Includes real examples from leaders like Suncor, Enbridge, and Prosci.
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You invested in the tech.
But the change didn’t stick.
Despite new platforms, adoption is stalling.
Workarounds creep back in. Frontline teams revert to old habits.
The issue isn’t technical…it’s human.
And in high-stakes industrial environments, change won’t succeed without buy-in, belief, and sustained leadership.
This guide explores what most transformation playbooks miss—and how leading organizations are overcoming the hidden barriers that derail adoption.
From practical insights to field-proven strategies, it’s everything you need to drive real change, not just deliver a system.
Start with what works. Download the free guide now.
Inside this eBook, you’ll discover:
Why change fatigue is derailing your initiatives
How traditional models fall short in industrial settings
The behaviours that drive lasting adoption
Real examples from Suncor, Enbridge, and Prosci
What metrics to track post-go-live (that actually matter)
This isn’t theory. It’s actionable insight from experts who have led change where it counts, in complex, distributed, and safety-critical operations.
If your people don’t adopt the change, the change doesn’t happen.
They all point to one thing: a missing plan for how change lives beyond the go-live.
This guide will help you close that gap.
Frequently Asked Questions
This guide is built for operations leaders, project owners, and change champions in industrial environments, especially those working in oil and gas, energy, utilities, or manufacturing. If you’re responsible for making digital transformation succeed beyond go-live, this is for you.
Many change management practices were developed in corporate environments. This eBook explores how those principles translate—and sometimes need to evolve—within industrial operations. It focuses on the realities of shift work, distributed teams, and high-consequence environments like energy and utilities. You’ll hear directly from leaders who’ve navigated these challenges on the ground and made change succeed where it matters most.
Nothing. The eBook is completely free.
Yes. As soon as you fill out the form, you’ll get a download link on the next page. We’ll also email you a copy so you can access it later.
We’ll send you the eBook and may follow up with related content that could support your transformation initiatives. You can unsubscribe anytime…no spam, no pressure.
Ready to make change stick?
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Beyond the Checkbox – Why Digital Transformations Fail Without Real Change Management
No jargon. No filler. Just practical insights built for industrial reality.
Andrew Capper is Vice President of Industrial Digital Transformation at Dexcent, helping industrial organizations improve data-driven decision-making by optimizing the data journey, reuniting siloed information, and delivering a trustworthy version of the truth.
With more than 25 years of experience, he is known as a results-driven leader who delivers on commitments and tackles complex information management challenges with a practical, human-centric approach. His work spans digital transformation strategy and roadmaps, governance, digital maturity assessments, and performance measurement through clear KPIs and metrics. Andrew is a NAIT graduate with training in Instrumentation Engineering Technology and Security Systems, and he brings a strong focus on safer, more effective operations from data producers through to data consumers
Nader Asgharinia, PMP, P.Eng., is Vice President of Enterprise SCADA & Advanced Applications at Dexcent, leading the delivery of complex, mission-critical solutions with a clear focus on client experience and operational excellence. With more than 30 years in business execution and over 25 years managing multi-million-dollar programs for mission-critical and SCADA systems, he brings a pragmatic, delivery-at-scale approach to every engagement. Nader is recognized for building high-performing teams, driving disciplined portfolio execution, and delivering measurable business outcomes, including significant growth in program portfolios and team capacity over time. He holds a B.Sc.(Hons.) in Electrical and Electronics Engineering from the University of Newcastle-Upon-Type in the UK, a B.Sc. in Computer Science from the University of Calgary, completed Georgetown University’s Director’s Program, is a Professional Engineer in Alberta, and a Project Management Professional.
Tobias (Gerrit) Nel, CISSP, CISM, is Vice President of OT Infrastructure and Cyber Security Services at Dexcent, leading the development and delivery of practical services and solutions that integrate, complement, or replace OT infrastructure and protect OT assets from cyber threats. He is known for building resilient security frameworks, governance processes, and integrated solutions that reduce risk and support compliance across diverse industries. Gerrit has over 40 years of relevant IT/OT experience and has built and delivered highly skilled and high-performance delivery teams. His strengths include Cyber Security roadmaps, security architecture, incident response, and alignment to standards such as IEC 62443, NIST, and NERC CIP. Furthermore, he has deep foundational technical experience in Networking and OT infrastructure systems architectures that he leverages in building and leading successful delivery teams. Gerrit holds a B.Sc. in Computer Science from the University of Johannesburg and brings deep cross-sector experience supporting clients in oil and gas, mining, chemical, healthcare, financial, and government environments.
Jaydeep Deshpande, P.Eng., is a seasoned and decisive executive with over 25 years of experience driving operational excellence, profitability, and market growth in national and multinational organizations. As President, he is recognized for his strategic leadership, disciplined execution, and ability to lead organizations through change. Jaydeep is passionate about developing people, building strong leadership teams, and fostering a positive, performance-driven culture. His expertise spans strategic planning, business diversification, financial management, and organizational transformation, with a consistent focus on delivering growth-oriented, profitable results. He holds a Bachelor of Chemical Engineering from the University of Alberta, is a Prosci Certified Change Practitioner and Project Management Professional (PMP), and has completed the CMA Accelerated Accounting Program, bringing deep financial and strategic insight to executive decision-making.
Karim Amarshi is Chair of Dexcent’s Board of Directors, providing governance leadership and strategic oversight to support the company’s long-term strategy and executive team. With nearly 40 years as an entrepreneur and owner-operator, he is recognized for building high-performance organizations and forging strategic alliances across Information Technology, government, health care, education, and energy. He is the former co-owner and Chief Executive Officer of one of Canada’s leading enterprise Information Technology solution providers, where he led the organization through three successful mergers and helped scale long-term client and vendor partnerships. Karim remains active across a diverse business portfolio, serving as a founding principal, officer, and advisor to organizations spanning Information Technology, hospitality, manufacturing, retail, and real estate in Canada and internationally.
Yasmin Jivraj, FCIPS, I.S.P., is a Board Member at Dexcent, providing executive guidance and strategic oversight to support corporate management and long-term business direction. Over a 35-year career, she has held senior leadership roles across private, public, and non-profit organizations, with a track record of building operating foundations and driving profitable growth. Following a 15-year tenure as a co-owner and President of one of Canada’s leading strategic Information Technology solution providers, she expanded her governance leadership through active board service in post-secondary education and community-focused organizations. She is recognized for decisive, purpose-led leadership, clear communication, and deep expertise in technology, business models, and methodologies that help enterprise organizations advance digital transformation.
Usama is a digital transformation leader with more than two decades of experience helping industrial organizations improve safety, reliability, and performance.
He has led multi-disciplinary teams across mining, oil and gas, power, and other asset-intensive industries, with a consistent focus on value to the customer and changes that work in real operating environments.
