Webinar: Bridging IT–OT Gaps: OT-Led Data Transformation in Action

Introduction

Data protection is all about the process of protecting organization’s vital data from compromise, loss, or corruption. It is basically a strategy that ensures that data is backed-up for safe-keeping and restored from the back-up when the need arises as a result of any form of compromise, loss, or corruption. For obvious reasons, as the volume of business data generated and backed-up increases, so do the value of the data to the business increases.

Several factors are considered necessary to truly achieve a modern industrial data protection solution. Especially as organization’s data volumes grow and proliferate, there is the need to ensure that the challenges listed below are taken into consideration in order to guarantee that ICS data storage and operational costs are lowered, continuous infrastructure availability is maintained, and that the critical rapid data recovery that is highly needed in the OT environment is achievable.

Lowering Cost Expectation

ICS organization’s data volumes are astronomically increasing yearly, and capacity and cost of technology for storage, backup and restoring of data are constantly improving. Therefore, there is the need for consolidation and to leverage these technology enhancements in CAPEX and OPEX cost reductions. Even as the storage and operating costs of modern data protection solutions exhibit drastic cost for value improvements.

It is evident that modern data protection solutions are simpler, more efficient, and more flexible. Additionally, modern data protection solutions provide self-service features and support multiple functions thereby reducing the burden on IT staff and eliminating the need for additional point solutions.

Better Performance and System Efficiency

Backup and Recovery windows are shrinking. As such, organizations need seamless, scalable, and efficient backup and recovery solutions that meet the demands for fast and efficient backup and recovery operations. Data protection is not just getting data from point A to point B faster and more efficient. The desired solution should address performance through consolidation of technology, scheduling and resource utilization management, and flexibility to meet various system’s Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs).

Some backup systems drain server and network resources, causing system slowness across the organization. This slowness results in reduced productivity and in some cases, it can even cause service disruptions.

Newer technologies should make backups much more efficient by performing backups much faster while demanding less resources from the infrastructure. Also, innovations in the incremental backup process have removed dependency on the back-up chains, so that an organization no longer needs to wait for several hours for all the back-up increments to be processed during a restore.

Cloud Adoption and Integration Ready

Industrial organizations traditionally regard cloud as unsuitable and unsecured for ICS environment uses. ICS organizations are moving to adopt the use of cloud in their solutions as it has been proven secured, matured, and suitable for all business purposes.

Cloud has become a real game changer when it comes to data protection and long-term retention. However, some organizations are trapped in traditional back-up infrastructures that were never designed to embrace the cloud. Modern data protection solutions have support for cloud storage as it has been proven to be secure and matured for this purpose.

Simplified Administration

Most backup and recovery solutions are administered from multiple console interfaces. This is certainly cumbersome, un-productive, and error prone. Modern data protection solutions should have the ability to simplify the overall administration of data protection environments centrally managed from a single pane of glass.
Ideally, modern data protection system should have single-step upgrade/patches for all data protection components inside a single unit appliance. This feature will drastically reduce the time needed to maintain the overall data protection environment.

Reduction of Footprint

In today’s ICS data centre operations space, power and cooling are big factors for consideration. Modern data protection solutions that have minimal footprint in the data centre should be an excellent choice. Modern data protection solutions should be compact in size and low in energy consumption and emission and as a result, free up valuable rack space and demands on environmental power and cooling resources.

With a modern data protection system, ICS business organizations could free up several rows of highly valuable data centre rackspace occupied by legacy back-up systems and infrastructure.

Network Bandwidth Congestion

Most backup and recovery activities are designated to run only at off peak operations activities because of their impact on the network bandwidth. Solutions with modern data protection mechanisms that consider the limited nature of the network infrastructure are desirable. Just as most enterprise applications, backup and recovery solutions rely on network resources to function. This includes both LAN resources for local back-up and restore and WAN resources for DR and business continuity. Efficient data protection solutions should not deplete or overrun critical network resources and should not impact user connectivity and productivity.

By leveraging modern data protection mechanism, businesses could reduce their local and remote data protection bandwidth utilization by 98%. Reference link

Capacity Planning

ICS organizational data growth is unpredictable, and for organizations to keep-up with their data growth, most businesses end up embarking on capital projects to solving capacity shortage issue.

Backup and recovery solution data storage capacity should grow as the organizational data usage grows with limited or no interruption. Data backup storage capacity should be expandable without service interruption to meet the demands of unpredictable and dynamic storage growth

Business Agility Due to Data Re-use

Data reuse that accelerates business processes is not readily available when accessibility to backup data takes so much time. Business agility can only leverage data re-use if stored data is readily available and when or where the stored data is not due to any form of incident, the backup and recovery solutions should provide quick, secure, and easy access to the back-up data.

Today’s data protection solutions should provide the ability to quickly, simply, and securely access and re-use data in the backup repository for multiple business use cases. This ability should enable lines of business and project teams to gain insights, accelerate business processes, and meet the demands of the market.

Conclusion

Modernization of data protection is solution to the numerous data backup and data recovery challenges that are common today in most ICS Operational Technology (OT) environment. With so many data protection issues facing the ICS businesses using legacy back-up and recovery systems, it is high time ICS organizations started making smart strategic decisions to upgrade their data protection strategy. The highly needed decision will protect their data which is the lifeblood of their businesses.

Sarah Burghardt

CPHR President

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Sarah Burghardt is the President of Dexcent, responsible for the day-to-day leadership of the organization, enabling strong execution across teams and delivering exceptional value to customers. With a track record of building high-performing teams and strengthening delivery capability, she has been an integral part of Dexcent’s growth and evolution. Sarah is known for a leadership style grounded in authenticity, clarity, and collaboration, consistently embodying Dexcent’s core values of Integrity, Care, and Excellence. She brings experience spanning executive leadership, consulting, and business operations, helping organizations align people and priorities to achieve meaningful outcomes. 

Andrew Capper

Vice President of Industrial Digital Transformation

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Andrew Capper is Vice President of Industrial Digital Transformation at Dexcent, helping industrial organizations improve data-driven decision-making by optimizing the data journey, reuniting siloed information, and delivering a trustworthy version of the truth.

With more than 25 years of experience, he is known as a results-driven leader who delivers on commitments and tackles complex information management challenges with a practical, human-centric approach. His work spans digital transformation strategy and roadmaps, governance, digital maturity assessments, and performance measurement through clear KPIs and metrics. Andrew is a NAIT graduate with training in Instrumentation Engineering Technology and Security Systems, and he brings a strong focus on safer, more effective operations from data producers through to data consumers

Nader Asgharinia

MP, P.Eng.

Vice President of Enterprise SCADA & Advanced Applications.

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Nader Asgharinia, PMP, P.Eng., is Vice President of Enterprise SCADA & Advanced Applications at Dexcent, leading the delivery of complex, mission-critical solutions with a clear focus on client experience and operational excellence. With more than 30 years in business execution and over 25 years managing multi-million-dollar programs for mission-critical and SCADA systems, he brings a pragmatic, delivery-at-scale approach to every engagement. Nader is recognized for building high-performing teams, driving disciplined portfolio execution, and delivering measurable business outcomes, including significant growth in program portfolios and team capacity over time. He holds a B.Sc.(Hons.) in Electrical and Electronics Engineering from the University of Newcastle-Upon-Type in the UK, a B.Sc. in Computer Science from the University of Calgary, completed Georgetown University’s Director’s Program, is a Professional Engineer in Alberta, and a Project Management Professional.

Gerrit Nel

CISSP, CISM – Vice President of OT Infrastructure and Cyber Security Services

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Tobias (Gerrit) Nel, CISSP, CISM, is Vice President of OT Infrastructure and Cyber Security Services at Dexcent, leading the development and delivery of practical services and solutions that integrate, complement, or replace OT infrastructure and protect OT assets from cyber threats. He is known for building resilient security frameworks, governance processes, and integrated solutions that reduce risk and support compliance across diverse industries. Gerrit has over 40 years of relevant IT/OT experience and has built and delivered highly skilled and high-performance delivery teams. His strengths include Cyber Security roadmaps, security architecture, incident response, and alignment to standards such as IEC 62443, NIST, and NERC CIP. Furthermore, he has deep foundational technical experience in Networking and OT infrastructure systems architectures that he leverages in building and leading successful delivery teams. Gerrit holds a B.Sc. in Computer Science from the University of Johannesburg and brings deep cross-sector experience supporting clients in oil and gas, mining, chemical, healthcare, financial, and government environments.

Jaydeep Deshpande

P.Eng. – Chief Strategy Officer (CSO)

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Jaydeep Deshpande, P.Eng., is Chief Strategy Officer at Dexcent, where he helps shape the company’s future by connecting strategy, innovation, and execution. Having led Dexcent as President for six years, he combines 28 years of experience with a deep understanding of what it takes to scale a business while staying true to its culture and purpose.
 
Known for his people-first leadership and ability to navigate complex transformation, Jaydeep plays a central role in advancing Dexcent’s strategic priorities, strengthening key relationships, and unlocking new growth opportunities. He brings a disciplined yet human approach to change, aligning teams, accelerating growth, and ensuring the organization evolves with clarity and intent. He is passionate about building strong teams, fostering a culture grounded in integrity, care, and excellence, and positioning Dexcent to create lasting value for its customers, people, and partners.
 
He holds a Bachelor of Science in Engineering from the University of Alberta, is a Prosci Certified Change Practitioner and a Project Management Professional (PMP), and completed the CMA Accelerated Accounting Program, complemented with more than 20 years of financial management expertise.

Karim Amarshi

Chairman of the Board

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Karim Amarshi is Chair of Dexcent’s Board of Directors, providing governance leadership and strategic oversight to support the company’s long-term strategy and executive team. With nearly 40 years as an entrepreneur and owner-operator, he is recognized for building high-performance organizations and forging strategic alliances across Information Technology, government, health care, education, and energy. He is the former co-owner and Chief Executive Officer of one of Canada’s leading enterprise Information Technology solution providers, where he led the organization through three successful mergers and helped scale long-term client and vendor partnerships. Karim remains active across a diverse business portfolio, serving as a founding principal, officer, and advisor to organizations spanning Information Technology, hospitality, manufacturing, retail, and real estate in Canada and internationally.

Yasmin Jivraj

FCIPS, I.S.P. | Board Member

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Yasmin Jivraj, FCIPS, I.S.P., is a Board Member at Dexcent, providing executive guidance and strategic oversight to support corporate management and long-term business direction. Over a 35-year career, she has held senior leadership roles across private, public, and non-profit organizations, with a track record of building operating foundations and driving profitable growth. Following a 15-year tenure as a co-owner and President of one of Canada’s leading strategic Information Technology solution providers, she expanded her governance leadership through active board service in post-secondary education and community-focused organizations. She is recognized for decisive, purpose-led leadership, clear communication, and deep expertise in technology, business models, and methodologies that help enterprise organizations advance digital transformation.

Nadir Jivraj

CEO, Board Member

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As Chief Executive Officer, Nadir is accountable for providing overall leadership and Dexcent’s Industrial operational performance. Nadir has been involved as an executive sponsor with Oil & Gas and Mining companies for over 35 years, and through the years has developed a strong working relationship with the Executive leadership team of many Fortune 500 companies.

Nadir is known for recognizing value and superior investment opportunities in the technology services sector. His pursuit of highly prospective technology companies around the world has resulted in numerous company start-ups. Prior to starting Dexcent, Nadir had led companies through highly profitable business transactions, including the merger of Atlas Systems Group with CompCanada (later renamed Acrodex) in 2000 and later as Chairman of the Board of Axcend Pvt – an engineering solutions provider – based in Bangalore, India from 2004 – 2014. Acrodex and Axcend were sold in 2015