For Directors of SCADA, SCADA Managers, and Pipeline Operations Leads.
If you are under pressure to keep AVEVA™ Enterprise SCADA reliable with aging infrastructure, tighter compliance expectations, and limited internal capacity, this free eBook shows how to reduce repeat incidents, forced change windows, and audit scrambles by shifting from reactive maintenance to reliability by design.
Free download. Practical and built for SCADA leaders who own uptime, compliance, and cost.
Stop Treating Repeat Incidents as “Normal Operations”
Reactive maintenance feels responsible in the moment. The issue is that it turns recurring instability into an operating tax. When the same failures repeat, the cost is not only downtime. It is repeat triage, forced change windows, operator workarounds, and evidence reconstruction when compliance questions land.
This eBook will help you understand:
This is not another checklist.
It is a practical operating model built on four pillars: Visibility, Stability, Performance, and Documentation.
What’s Inside the eBook
1. The Hidden Cost of Reactive Maintenance
Learn where money leaks in Enterprise SCADA: repeat triage, forced change, operator drag, and audit scrambles that quietly consume your team’s time.
2. The Four Pillars of Proactive Maintenance
A clear model for reliability by design: Visibility, Stability, Performance, and Documentation, plus what “good” looks like in each.
3. The OPEX Reality Check
How repeat incidents translate into repeat labour and recurring costs, plus how a consistent cadence reduces surprises and stabilises operations.
4. Your Next Best Step
A maturity checklist and clear action path: eliminate one recurring problem class, document the fix, and embed prevention into your weekly rhythm.
1. Why change fails after go-live
How workarounds and parallel processes form, and why the real process drifts from the designed one.
2. Readiness gates that prevent drift
How to build measurable readiness into the integrated plan before you lock in cutover.
3. Cutover, hypercare, and exception control
How to execute go-live with clear non-negotiables and stabilize performance in the first critical window.
4. Sustaining adoption across shifts
The routines and 3 to 5 operational signals that keep execution consistent over time.
Backed by Operational Reality
This eBook is written for SCADA leaders who are accountable for uptime and compliance but cannot afford to keep paying for the same instability.
Built from real-world Enterprise SCADA support patterns where audit readiness and operational confidence are non-negotiable, it gives you a practical way to move from reactive response to predictable execution without turning maintenance into a major project.
A build-versus-partner rubric to decide how to sustain the work under pressure
“Reliability improves when you reduce recurrence, not when you increase activity.”
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Is This eBook Right for You?
This guide is a strong fit if you:
Are expected to reduce downtime and OPEX waste without adding headcount
Frequently Asked Questions
Directors of SCADA, SCADA Managers, and Pipeline Operations Leads who need predictable reliability in AVEVA™ Enterprise SCADA and want to reduce repeat incidents and operational drag.
No. It is a practical guide you can apply immediately. If you want help implementing the approach, the next step is a Proactive Maintenance Strategy Session.
A proactive maintenance model, a cadence you can sustain, KPIs to measure progress, and a maturity checklist to prioritise what to fix first.
This guide helps you validate whether your plan is reducing recurrence and producing evidence, or whether it still relies on reactive stabilisation and tribal knowledge.
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Once You’ve Read the eBook, Take the Next Step
Andrew Capper is Vice President of Industrial Digital Transformation at Dexcent, helping industrial organizations improve data-driven decision-making by optimizing the data journey, reuniting siloed information, and delivering a trustworthy version of the truth.
With more than 25 years of experience, he is known as a results-driven leader who delivers on commitments and tackles complex information management challenges with a practical, human-centric approach. His work spans digital transformation strategy and roadmaps, governance, digital maturity assessments, and performance measurement through clear KPIs and metrics. Andrew is a NAIT graduate with training in Instrumentation Engineering Technology and Security Systems, and he brings a strong focus on safer, more effective operations from data producers through to data consumers
Nader Asgharinia, PMP, P.Eng., is Vice President of Enterprise SCADA & Advanced Applications at Dexcent, leading the delivery of complex, mission-critical solutions with a clear focus on client experience and operational excellence. With more than 30 years in business execution and over 25 years managing multi-million-dollar programs for mission-critical and SCADA systems, he brings a pragmatic, delivery-at-scale approach to every engagement. Nader is recognized for building high-performing teams, driving disciplined portfolio execution, and delivering measurable business outcomes, including significant growth in program portfolios and team capacity over time. He holds a B.Sc.(Hons.) in Electrical and Electronics Engineering from the University of Newcastle-Upon-Type in the UK, a B.Sc. in Computer Science from the University of Calgary, completed Georgetown University’s Director’s Program, is a Professional Engineer in Alberta, and a Project Management Professional.
Tobias (Gerrit) Nel, CISSP, CISM, is Vice President of OT Infrastructure and Cyber Security Services at Dexcent, leading the development and delivery of practical services and solutions that integrate, complement, or replace OT infrastructure and protect OT assets from cyber threats. He is known for building resilient security frameworks, governance processes, and integrated solutions that reduce risk and support compliance across diverse industries. Gerrit has over 40 years of relevant IT/OT experience and has built and delivered highly skilled and high-performance delivery teams. His strengths include Cyber Security roadmaps, security architecture, incident response, and alignment to standards such as IEC 62443, NIST, and NERC CIP. Furthermore, he has deep foundational technical experience in Networking and OT infrastructure systems architectures that he leverages in building and leading successful delivery teams. Gerrit holds a B.Sc. in Computer Science from the University of Johannesburg and brings deep cross-sector experience supporting clients in oil and gas, mining, chemical, healthcare, financial, and government environments.
Jaydeep Deshpande, P.Eng., is a seasoned and decisive executive with over 25 years of experience driving operational excellence, profitability, and market growth in national and multinational organizations. As President, he is recognized for his strategic leadership, disciplined execution, and ability to lead organizations through change. Jaydeep is passionate about developing people, building strong leadership teams, and fostering a positive, performance-driven culture. His expertise spans strategic planning, business diversification, financial management, and organizational transformation, with a consistent focus on delivering growth-oriented, profitable results. He holds a Bachelor of Chemical Engineering from the University of Alberta, is a Prosci Certified Change Practitioner and Project Management Professional (PMP), and has completed the CMA Accelerated Accounting Program, bringing deep financial and strategic insight to executive decision-making.
Karim Amarshi is Chair of Dexcent’s Board of Directors, providing governance leadership and strategic oversight to support the company’s long-term strategy and executive team. With nearly 40 years as an entrepreneur and owner-operator, he is recognized for building high-performance organizations and forging strategic alliances across Information Technology, government, health care, education, and energy. He is the former co-owner and Chief Executive Officer of one of Canada’s leading enterprise Information Technology solution providers, where he led the organization through three successful mergers and helped scale long-term client and vendor partnerships. Karim remains active across a diverse business portfolio, serving as a founding principal, officer, and advisor to organizations spanning Information Technology, hospitality, manufacturing, retail, and real estate in Canada and internationally.
Yasmin Jivraj, FCIPS, I.S.P., is a Board Member at Dexcent, providing executive guidance and strategic oversight to support corporate management and long-term business direction. Over a 35-year career, she has held senior leadership roles across private, public, and non-profit organizations, with a track record of building operating foundations and driving profitable growth. Following a 15-year tenure as a co-owner and President of one of Canada’s leading strategic Information Technology solution providers, she expanded her governance leadership through active board service in post-secondary education and community-focused organizations. She is recognized for decisive, purpose-led leadership, clear communication, and deep expertise in technology, business models, and methodologies that help enterprise organizations advance digital transformation.
As Chief Executive Officer, Nadir is accountable for providing overall leadership and Dexcent’s Industrial operational performance. Nadir has been involved as an executive sponsor with Oil & Gas and Mining companies for over 35 years, and through the years has developed a strong working relationship with the Executive leadership team of many Fortune 500 companies.
Nadir is known for recognizing value and superior investment opportunities in the technology services sector. His pursuit of highly prospective technology companies around the world has resulted in numerous company start-ups. Prior to starting Dexcent, Nadir had led companies through highly profitable business transactions, including the merger of Atlas Systems Group with CompCanada (later renamed Acrodex) in 2000 and later as Chairman of the Board of Axcend Pvt – an engineering solutions provider – based in Bangalore, India from 2004 – 2014. Acrodex and Axcend were sold in 2015
