//Utilities
Utilities 2018-03-05T20:21:53+00:00

Utilities

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Company Details:

  • Canadian utility company which manages numerous municipal water and wastewater treatment facilities;
  • Company’s utilities distribute electricity and installs, maintains and provides engineering support for traffic signals and street lights within a major Canadian city;
  • Also services communities in Arizona and New Mexico.

Business Issues:

  • ADMS Backup system required; SAN Configuration
  • CIP Compliancy (009,002,005,007)

Services Provided:

  • Designed and implemented an ADMS specific backup solution using 3PAR SAN storage, brocade switches, Veeam backup software and Backup Exec backup software to CIP 009 standards
  • ADMS backup documentation to CIP 009 standards
  • Designed and configured SAN zoning to maintain security and operational performance standards required by HPE equipment being deployed, to CIP 009 standards
  • Installation and testing Tripwire to CIP 002 standards
  • Firewall patch and backup procedures to CIP 005 standards
  • Port labeling and identification documentation to CIP 007 standards

Company Details:

  • Provider of electric service to nearly 1.1 million customers in parts of the US;
  • One of the lowest-cost electricity providers in the US, with 1.8 million customers in six western states;
  • Has a transmission of 16,500 miles, distribution of 63,000 miles and 900 substations.

Business Issues:

  • Implementation of CSC20 security controls
  • Define comprehensive security program across geographically dispersed locations and a variety of ICS elements (~5,000 assets); (20 vendors)
  • Security controls needed to be in within short time frame.

Services Provided:

  • Partnership with Dexcent and Verve to provide multi-disciplinary OT and IT experience.
  • Supported with the implementation of the Verve Security Center to protect all vendor equipment reaching deep into the network to access all ICS elements including relays, IEDs, PLCs, etc.

Delivery Approach:

  • Inventory: Automated, Monitored, Managed
  • Monitoring: Integrated portal; detailed reporting for deeper dive
  • Action: tracking admin tasks; deploying tools such as patch and backups; integration with whitelisting and change management
  • Reporting: evidence for compliance & take action